South Africa's no.1 Appliance Brand, since 1905

Manufacturing appliances that meet real needs

For 116 years, Defy has been pioneering a brighter future for all South Africans by producing innovative domestic appliances. From the very first automatic washing machine in 1962, Defy's dedication to innovation has made the brand a staple in South African homes and beyond.

Taking Defy Global

Pioneering innovation across borders

With a strong, pre-existing relationship that started in 1998, Defy proudly became part of Arçelik in 2011.
Arçelik is a leading home appliance company belonging to the Koc Group - the largest conglomerate in Turkey and the only Turkish company on the Fortune Global 500 list.

The investments Arçelik made into Defy's operations, and the support from the Koc Group helped to extend the brand footprint, making Defy the leading manufacturer of domestic appliances in Africa.

30 Million Appliances Sold

A household name across Africa

To date, Defy has sold close to 30 Million appliances, bringing joy and cutting-edge innovation to millions of consumers in Africa and abroad. Support from both global partners and loyal customers allows us to continue to pioneer a better, brighter future for all.

Investing in customer happiness makes believing in a better reality

Efficient, fast and reliable appliance service and repairs

Defy is the no.1 appliance brand in South Africa, all thanks to the continued support and loyalty of our customers. Since our inception, we have kept our promise of service excellence with efficient, fast and reliable appliance service and repairs. With 19 Authorised Service Centres and counting across the country, we’ve ensured that high-quality service is readily available and easily accessible.

SERVICE CENTRES

Innovation

Pioneering Our Future

Cutting-edge innovation keeps Defy moving forward. By perfecting technology in every appliance category, we have solidified our position as South Africa's no.1 appliance brand.

Sustainability

Pioneering a sustainable future through innovation

Sustainability is a golden thread that is sewn through all of our products and business decisions. In partnership with Arçelik, Defy has embarked on a groundbreaking energy reduction program. The first phase of this program has seen a saving of 1.6 Million kWh, which is the equivalent of the supply of electricity to approximately 146 HOUSEHOLDS FOR AN ENTIRE YEAR.

Taking our commitment to sustainability a step further, Defy has also embarked on the “Renewable Green Energy” program that will generate 132 000 kW per annum through solar energy.

We also put our sustainability promises in front of our consumers. Defy has created the world’s first Solar Hybrid fridge and freezer products, allowing consumers to save on electricity and reduce their carbon footprint at the same time.

our company